Questions


PLEASE POST YOUR QUESTIONS ON THIS PAGE
or send an Email to

Contact Rasta-Products.com

We always reply to all messages, so please type your Email address in the form
and visit this page again if you do not receive our message within 12 hours.


87 thoughts on “Questions

  • Anonymous

    Hello,

    I saw someone
    Hello,

    I saw someone wearing some men’s rasta pants that looked like hemp or knitted
    they had a gathering at the bottom with a tie that was red, yellow and green
    got any?—who has em?

    Thanks.

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      Delivery is free to any country and we provide a tracking number for all parcels.

      BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher than the 2 items that you buy).

      Thank you again for your order.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Hello,

    I would like to
    Hello,

    I would like to inquire whether you ship to Singapore in Asia and what are the charges like?

    Thank you.

    • rastaproducts

      Hello,
      Thank you for your

      Hello,

      Thank you for your message.

      We also shop to Singapore and everywhere in Asia.

      Shipping is free, so you can order as many products as you wish without having to worry about delivery cost.

      Best regards,
      https://www.rasta-products.com

  • hood34

    I need an update of my order
    I need an update of my order #272. It was said to br completed and I have not received it as yet.

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We are very sorry, but after contacting USPS, we now know that they are experiencing very long delays.

      We will send you one more free product after you receive your parcel, but if you do not get it quickly, we will also send a new order.

      Thank you again for your purchase and sorry for the inconvenience.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Hello,
    My husband is

    Hello,

    My husband is incarcerated and there are several people who would like to order from your catalog if you could send him one.

    Thank you his mailing information.

  • lala13722003

    It does not show where I can track my order, do you have that? Where can I go to track my order? After my order is complete how long does it take for my order to arrive? It does not say anything about delivery on how long it takes…

    • RastaProducts Post author

      Dear customer,

      Thank you for your message.

      Your tracking number has been sent to your Email address and you will receive your parcel within a few days.

      Thank you again for your purchase.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    hi, i’m italian and
    i’m

    hi, i’m italian and
    i’m considering to open new business in italy and i’m looking for raggae/rasta wholesale accessories.
    i’m intrested in your products but i need information about prices, payment metod, shipping and minimum order.
    good job.

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We have sent you our list of wholesale prices and purchasing information.

      Please contact us again if you need any assistance.

      Thank you again for your order.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Hello,

    Can you make special
    Hello,

    Can you make special Rasta style products for me or can I order only what is available on your shop ?

    Thanks.

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      If you have a special inquiry please send us all the details and we will try to find or make what you are looking for.

      Best regards,
      https://www.rasta-products.com

  • Zen on Rasta-Products.com

    Do you sell wholesale?
    i

    Do you sell wholesale?
    i would like to feature some of these rasta items in my store in Malta (Europe EU)
    please give me more details – thank you very much

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We have sent you our list of wholesale prices and purchasing information.

      Please contact us again if you need any assistance.

      Thank you again for your order.

      Best regards,
      https://www.rasta-products.com

  • Larissa

    Helo, do you ship to Romania? If yes, how much will be the shipping costs?

    • RastaProducts Post author

      Dear customer,

      We also send orders to Romania for free.

      Please find all our products on our store:
      https://www.rasta-products.com/shop

      Quick delivery is free for all orders to any country, and we have a special offer for you.

      BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher price than any of the 2 items that you buy). Copy the link to your free item in the comment box that you will see during checkout.

      Thank you again for your purchase.

      Best regards,
      https://www.rasta-products.com

  • Ace2world

    I just placed a order do I
    I just placed a order do I get a beanie for free. RASTA BEANIE LONG HANDKNITTED BLACK DREADLOCKS BONNET WITH RASTA COLORS STRIPES

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message and your purchase.

      Your free beanie has been added to your order and we will send your parcel today.

      Thank you again.

      Kind regards,
      https://www.rasta-products.com

  • ELOISE THOMPSON

    Do you sell patterns??? If so
    Do you sell patterns??? If so where do I go to buy it

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We can find any products for you our customers, so please reply to this message to send us more details about what you are looking for.

      Thank you again for your order.

      Best regards,
      https://www.rasta-products.com

  • Anonymous on Rasta-Products.com

    Hello guys,

    Do you have a
    Hello guys,

    Do you have a complete catalogue to download or to send me by Email ?

    Thanks a lot.

    • rastaproducts

      Dear customer,
      Sorry that we

      Dear customer,

      Sorry that we do not have a printed catalogue or PDF file to send you now but we will contact you as soon as it will be ready.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Do you have a free catalog?
    Do you have a free catalog? Can you send one?

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We are sorry but our catalogue can only be found online on our store.

      We sell only green products and want to protect the planet, so we do not print any catalogue.

      Thank you again for your order.

      Best regards,
      https://www.rasta-products.com

  • Anonymous on Rasta-Products.com

    Im interesting in a
    Im interesting in a wholesale, please let me know if you can help me,thanks

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      For the second time we have sent you all the information by Email about wholesale orders.

      The more you order the more you will get free items, and if you order 50 pieces of one product you will get 50 pieces for free, meaning that you pay your order half price.

      Please consider our offer.

      Thank you again for your purchase.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Hello,
    I would like to know

    Hello,

    I would like to know if you have a phone number to call to place an order or is the only way online.

    Thank you.

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We are sorry but we now only sell online.

      If you have any problem to pay by credit card or Paypal we can accept bank transfer or money wire, so please just tell us how we can help you.

      Best regards,
      https://www.rasta-products.com

  • Cristóvão

    Hello! I live in Madeira
    Hello! I live in Madeira Island and belongs to Portugal. So, can your ship deliver my order to Madeira Island? I want so badly the rasta headband,
    but first I need to know this. And also, what’s the price of the
    transportation? How much time it gets to arrive here? Answer me as fast
    >you can. Thank you!

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      Shipping is free to all destination and to Madeira also.

      You can place an order online and then transfer the payment to our bank or pay with Paypal.

      We are waiting for your order and will ship it as soon as we received your payment.

      Best regards,

      https://www.rasta-products.com

  • Amanda

    Hello guys, i’m so happy to
    Hello guys, i’m so happy to find your online rasta shop. I have a question. If i order some products from your site, will i get exactly the same as shown on the picture? Thanks.

    • rastaproducts

      Dear customer,
      As our

      Dear customer,

      As our products are all handmade with natural materials it can happen that some colors change a little compared to the photos but this is the only difference that you will sometimes find between the products that you receive and the ones shown on the photos.

      Please contact us again if you have any other question.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Hello, can you show me all
    Hello, can you show me all the rasta trousers that you have, I cannot find, thank you.

  • Scott Stewart (Mr. Ganja)

    Hi I was browsing the net
    Hi I was browsing the net when I stumbled across this awesome site! There is a few items I would really like to purchase but can’t right now due to the fact I do not know if you guys ship to the UNITED KINGDOM, SCOTLAND, so do you ship to Scotland?

    • rastaproducts

      Dear Mr Ganja,
      Thank you for

      Dear Mr Ganja,

      Thank you for your message.

      We ship worldwide and also to Scotland.

      Shipping is free and if you order at least $100 we will send your parcel by Express mail (5 days delivery maximum).

      If you order for less than $100 we ship by Registered mail and delivery takes around 10 days.

      We are looking forward you order.

      Bless Mr Ganja :-)
      https://www.rasta-products.com

  • Anonymous

    Hello,
    Is the ying yang

    Hello,

    Is the ying yang necklace with the green, yellow, and red colors double-sided? Or is it blank on one side? Do I have options about whether the stripes go vertically or horizontally?

    Thanks!

  • Anonymous

    I am the Chaplain for the
    I am the Chaplain for the Dalby Correctional Facility in Post, Texas. I have Rastafarian inmates who need to order beanies and other rasta items. Do you receive orders by mail? If so, what address should orders be mailed to?

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We will be happy to help, so please send your orders to our USA office.

      We can also send some products for free if you reply to this message to give us the shipping address.

      Thank you again for your purchases.

      Best regards,
      https://www.rasta-products.com

  • Anonymous on Rasta-Products.com

    How fast is your shipment to
    How fast is your shipment to Canada?
    I’m willing to pay extra if here by april 19th. Is air mail available?
    Would like to purchase a couple beanies.

    • rastaproducts

      Dear customer,
      The fastest

      Dear customer,

      The fastest way to receive your order is to purchase for $100 of goods at least as we will send your parcel by post office Express mail service which is as fast as Fedex but without the usual delay for customs clearance that customers have to face when using Fedex or other courier companies.

      The problem is that your parcel can’t be shipped before Monday 16th and in case of exceptional delay we cannot guarantee that you will get it on time (Express mail from abroad takes 3 or 4 days).

      If your decide to order we will send your parcel on Monday and will send you a tracking number by Email.

      Thank you for your interest.

      Best regards,
      https://www.rasta-products.com

  • marlonsdonnelly

    Hi, i bought a rasta 5×7 inch
    Hi, i bought a rasta 5×7 inch passpaort bag off you guys and was wondering how long the carry string on it was ? thanks heaps

  • Anonymous

    Hello,
    please send me the

    Hello,
    please send me the latest catalogue of all the rasta products that you have including the pricelists and shipping costs to south africa.
    Thanks
    nathan

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      Please read the reply below: we do not have and do not wish to make any catalogue because it can be found on our website.

      Thank you again for your order.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Do you have access to the
    Do you have access to the singing Rasta Lion singing Don’t Worry, Be Happy!

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We are sorry but we do not carry this product.

      We will contact our suppliers and send you a message if we can find it.

      Thank you for your order.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    I am interested in purchasing
    I am interested in purchasing one of your sites “Peter Tosh – Equal Rights” Tee shirts. It seems that when making a selection that I am unable to select the size that I want. I am interested in Medium. Also, can you tell me the manufacturer of the shirts, please?
    Thank you,

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      The reason why you cannot select the size is that we sell only one size and the size is displayed on each product pages.

      Please also look at the pictures and compare our size with any Tee-shirt that you already have.

      Thank you again for your order.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Hello, I have placed an order
    Hello, I have placed an order but I want to add some products.

    Can you please, provide me with information how I can do it?

    And also, the item which will be as a gift, can be any of suggested goods in the shop, no matter what price is?

    Thank you!

    With kind regards

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We will cancel your first order, so please make a new order and add to your cart the products that you want to buy.

      Then copy in the “Comment box” that you will see during checkout the links to the free product that you choose.

      You can choose any free product but price cannot be higher than the most expensive item that you buy.

      We will check your order and send you a link for payment.

      Thank you for your order.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    My son in law has long dread
    My son in law has long dread lock.He wants a hat that will cover his dread locks and keep his ears warm. Which one of these works best? Thanks.

  • Anonymous on Rasta-Products.com

    Hi! Now i’m looking for the
    Hi! Now i’m looking for the rasta jacket with any kind of material. Do you have some in stock? If not, how long do i have to wait for it if i would like to buy 1? Thank you.

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We have some Rasta jackets available but as the products have not yet been added to our online store we will send you the photos and details by Email.

      Kind regards,
      https://www.rasta-products.com

  • Anonymous on Rasta-Products.com

    Got my order very quickly,
    Got my order very quickly, seems like your team is still good even with all this weed around :-)

  • Anonymous

    Is it possible to get the
    Is it possible to get the catologues sent to me buy post? I live in uk

  • Anonymous

    If i order an item to
    If i order an item to Oakville Ontario Canada which is close to Toronto how long will it take to get here. Thanks

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      Delivery to your country usually takes around 10 days and we send all orders for free with a tracking number.

      BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher price than any of the 2 items that you buy). Copy the link to your free item in the “Comment box’ that you will see during checkout.

      Thank you again for your purchase.

      Best regards,
      https://www.rasta-products.com

    • RastaProducts Post author

      Dear customer,

      Thank you for your message.

      We will send your order tomorrow and you will receive it within a few days.

      BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher price than any of the 2 items that you buy). Copy the link to your free item in the comment box that you will see during checkout.

      Thank you again for your order.

      Best regards,
      Your Customer Service.

  • Anonymous on Rasta-Products.com

    How long will an item take to
    How long will an item take to get to València in Spain? Thanks in advance.

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      Delivery to your country takes around 1 week.

      BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher price than any of the 2 items that you buy). Copy the link to your free item in the “Comment box’ that you will see during checkout.

      Thank you again for your purchase.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    good day
    do you also ship to

    good day

    do you also ship to south africa ,even if ts onli 1 item

    kind regards
    gervis

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We ship any order to any country for free including South Africa.

      We will send a confirmation message when your order will be ready to ship.

      Please contact us again if you need any other information.

      Best regards,
      https://www.rasta-products.com

    • RastaProducts Post author

      ​Dear customer,

      Thank you for your message.

      Delivery takes only few days to most country, if you want to know exactly when you will receive your parcel, please contact us again to tell us the exact destination.

      BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher price than any of the 2 items that you buy). Copy the link to your free item in the “Comment box’ that you will see during checkout.

      Thank you again for your order.

      Sincerely,
      https://www.rasta-products.com

    • RastaProducts Post author

      Dear customer,

      Please find all our products on our store:
      https://www.rasta-products.com/shop

      Quick delivery is free for all orders to any country, and we have a special offer for you.

      BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher price than any of the 2 items that you buy). Copy the link to your free item in the comment box that you will see during checkout.

      Thank you again for your purchase.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Hello, do you offer your
    Hello, do you offer your items at wholesale price ? How to find ?

  • Anonymous on Rasta-Products.com

    Hi,
    With the

    Hi,
    With the buy-two-get-one-free on the rasta trousers, can I get, for example, 2 short enght and 1 long? That would be really great and I would def buy asap!

    Have a great day and I hope to hear from you!

    Cody Y.

  • Mlyperez

    Hello,
    I made an order 6

    Hello,

    I made an order 6 days ago and I haven’t been notified that it has been shipped. I also sent y’all a message, but still no reply. The order is taking longer than I anticipated and I was wondering if it would be possible to edit the shipping address?

    Thank you

    • rastaproducts

      Dear customer,
      Thank you

      Dear customer,

      Thank you for your message.

      We are waiting for your new delivery address to send your order.

      Please check your Email and add our Email address to your contacts list to receive our next messages about your order.

      Best regards,
      https://www.rasta-products.com

  • Anonymous

    Hello, can I buy 5 products
    Hello, can I buy 5 products of each and get wholesale price ? thanks.

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      Customers who want to buy less than 10 of each items must do it on our retail store.

      Wholesale means 10 pieces of each product at least.

      Thank you again.

      Best regards,
      https://www.rasta-products.com

  • msjenjen0809

    hi I ordered an item and the
    hi I ordered an item and the money was already taken out of my bank account but when I check my account on your website it says “still pending” how long does it usually take for you guys to ship it out?

    • rastaproducts

      Dear customer,
      Thank you for

      Dear customer,

      Thank you for your message.

      We are sorry that our store system has not updated your order status but we always ship all orders the same day or the day after they are placed.

      You will receive your order soon and we hope to see you again on our store.

      Best regards,
      https://www.rasta-products.com

Comments are closed.